Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
(Book)
Author
Contributors
Status
Livonia Public Library - Adult Nonfiction
650.1 CAV
1 available
650.1 CAV
1 available
Phelps Library - Adult Nonfiction
158.2 CAV
1 available
158.2 CAV
1 available
Description
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Copies
Location | Call Number | Status |
---|---|---|
Livonia Public Library - Adult Nonfiction | 650.1 CAV | Available |
Phelps Library - Adult Nonfiction | 158.2 CAV | Available |
More Details
Format
Book
Physical Desc
viii, 224 pages ; 23 cm.
Language
English
UPC
9781552979273
Notes
General Note
Originally published under title: Difficult people.
Bibliography
Includes bibliographical references (p. 219-220) and index.
Citations
APA Citation, 7th Edition (style guide)
Cava, R. (2004). Dealing with difficult people: how to deal with nasty customers, demanding bosses and annoying co-workers (Rev. ed.). Firefly Books.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Cava, Roberta. 2004. Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-workers. Firefly Books.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Cava, Roberta. Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-workers Firefly Books, 2004.
MLA Citation, 9th Edition (style guide)Cava, Roberta. Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-workers Rev. ed., Firefly Books, 2004.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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