Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
(Book)

Book Cover
Status
Livonia Public Library - Adult Nonfiction
650.1 CAV
1 available
Phelps Library - Adult Nonfiction
158.2 CAV
1 available

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Copies

LocationCall NumberStatus
Livonia Public Library - Adult Nonfiction650.1 CAVAvailable
Phelps Library - Adult Nonfiction158.2 CAVAvailable

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More Details

Format
Book
Physical Desc
viii, 224 pages ; 23 cm.
Language
English
UPC
9781552979273

Notes

General Note
Originally published under title: Difficult people.
Bibliography
Includes bibliographical references (p. 219-220) and index.

Citations

APA Citation, 7th Edition (style guide)

Cava, R. (2004). Dealing with difficult people: how to deal with nasty customers, demanding bosses and annoying co-workers (Rev. ed.). Firefly Books.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Cava, Roberta. 2004. Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-workers. New York: Firefly Books.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Cava, Roberta. Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-workers New York: Firefly Books, 2004.

MLA Citation, 9th Edition (style guide)

Cava, Roberta. Dealing With Difficult People: How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-workers Rev. ed., Firefly Books, 2004.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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