Effective communication skills
(DVD)
Contributors
Status
Phelps Library - Adult Nonfiction
302.2 Gre
1 available
302.2 Gre
1 available
Description
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Copies
Location | Call Number | Status |
---|---|---|
Phelps Library - Adult Nonfiction | 302.2 Gre | Available |
More Details
Format
DVD
Physical Desc
4 videodiscs (720 min.) : sound, color ; 4 3/4 in. + 1 course guidebook (vi, 80 pages : illustrations, portraits ; 19 cm.).
Language
English
Notes
Participants/Performers
Lecturer: Prof. Dalton Kehoe, York University.
Description
This course provides a theoretical and practical survey of the ideas behind and the practivces of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace.
Target Audience
Not rated.
System Details
DVD.
Citations
APA Citation, 7th Edition (style guide)
Kehoe, D. (2011). Effective communication skills (DVD + Book.). Teaching Company.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Kehoe, Dalton. 2011. Effective Communication Skills. Teaching Company.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Kehoe, Dalton. Effective Communication Skills Teaching Company, 2011.
MLA Citation, 9th Edition (style guide)Kehoe, Dalton. Effective Communication Skills DVD + Book., Teaching Company, 2011.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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