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The heart of hospitality : great hotel and restaurant leaders share their secrets

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First edition.

"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--

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  • 1 of 1 copy available at OWWL.

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Williamson Public Library 647.95 SOL (Text)
Adult Nonfiction

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